Category » Technical questions

There were 7 articles found in this category:

1. Why is a removal link in my message redirecting to a 404 error page ?
   Most probably the removal link is working correctly removing the address from the contacts list. Please note that there may be up to one hour delay before the removal is reflected in your account. The reason why your link redirects to a 404 error page is because you have entered an invalid cu ...
2. My pop-up form is not displaying properly on my website.
   If you have pasted the HTML code provided by GetResponse to display a pop-up on your website, yet the pop-up is not appearing properly, please check the following: 1. Make sure that all of your "pop-up blockers" are disabled. Many new browsers (i.e. Firefox, Internet Explorer 7, Opera) and to ...
3. How do I view full headers?
   It is sometimes required to examine the full headers of a received email to determine its source. Please refer to the manual, which includes examples of viewing full headers in most common email clients.
4. How can I redirect a domain to GetResponse?
   Redirecting a domain from: • GoDaddy and eNom If your domain is registered with GoDaddy or eNom you will need to transfer it to another hosting company, such as Network Solutions, as the companies mentioned above do not support redirection of domains. • Network Solutions To redirect your d ...
5. Will GetResponse work on a Macintosh?
   GetResponse is fully compatible with Mac OS Version 10.5.6. Make sure you use Mozilla Firefox or Safari browsers and all features of your account will work correctly.
6. I don’t get any follow-up messages - what could be causing this?
   You need to create and save at least one follow-up message - if you aren't sure how to do it, please refer to our instructions. If you have created your follow up messages, but none of them has a "0" time interval, then no instant responses will be sent from your account, only follow-ups, accor ...
7. Which Internet Browser GetResponse works with?
   Our web-based system is compatible with most browsers available on the market, but we recommend you use the latest version of Mozilla Firefox, Internet Explorer or Safari.