Category » Statistics

There were 5 articles found in this category:

1. What do 'Bounces' and 'Complaints” in my statistics mean?
   Bounced email (sometimes referred to as a “bounce”) is electronic mail that is returned to the sender because it cannot be delivered for some reason. Unless otherwise arranged, bounce email usually appears as a new note in your inbox. There are two kinds of bounce e-mail: hard bounce and soft b ...
2. What is the accuracy of open-rate tracking?
   Open-rate tracks number of message opens by your recipients. This feature sends a behind-the-curtains "signal" to your GetResponse account that enables the tracking. Various security risks and viruses spread via email have forced developers to introduce additional layers of protection to email p ...
3. My open rate statistics are not available. What may be causing this?
   Open rate statistics, which inform you how many messages were actually opened, are available for messages created in HTML format only. There will be no open rate stats if your messages were created in plain text mode.
4. Can I see my newsletter's performance statistics?
   Yes, you can see performance statistics for your newsletters as well as follow up messages. Please go to Statistics >>Performance statistics, choose the campaign name, newsletter category and the subject of newsletter you wish to see the statistics for and hit the Show stats button. Your s ...
5. Can I export my statistics?
   Yes, you can export your statistics to CSV or XML file. For example - if you would like to export your subscription statistics please go to Statistics >> Subscription statistics. Choose the campaign, date range and subscription categories and hit Show stats button. Once the statistics are ...